Oklahoma Lawyer on State Farm Secret Documents
I think every customer of State Farm that wants to know why they didn’t get paid, they can read these secret documents and see why.
News Reporter – State Farm Denied Policyholders
The secret documents State Farm attorneys fought to keep secretly are now out in the open. Hannah and Reggie Witten represent State Farm policyholders. They say the contents are jaw-dropping.
Pilot in Dallas County
They did a pilot in Dallas County, and it worked. They’ve got bells and charts and whistles and graphs and things that show they’re going down. Then they rolled it out in the country, which included Oklahoma. In the very first year, they lowered indemnity payments to insurers $1.4 billion. Each dollar that’s in that $1.4 billion was a human being’s claim.
Executives Talking About Denying Claims
News Reporter: The secret documents include executives discussing other figures, showing the insurance giant outright denying claims 39% of the time.
Oklahoma Lawyer: That is State Farm leadership in 2023 bragging about closing without payment on claims.
News Reporter: Emails also say State Farm saved more than $15,000 per denied claim. According to attorneys, it was all made possible through tactics the company developed with help from outside consulting firms.
Oklahoma Channel 4 – State Farm secret documents revealed after judge lifts protective order
Oklahoma Channel 4 Article Link
State Farm Secret Documents
